Exercise 1 : Active listening


Purpose

Listening is one of the most important skills you can have. How well you listen has a great impact on your job performance and on the quality of your working relationships with your colleagues.

Objectives

At the end of this exercise, you should be able to:

  • listen effectively in diverse situations for various purposes
  • practice behaviours associated with effective active listening

Instructions

This exercise is structured in a way that allows you to reflect and make notes.  Put as much detail as you want in the spaces provided.

If you would like to get advice from one of our coaches on a specific point in the exercise, contact us by email (contact@flexijobsglobal.com)

And don't forget, you can contact one of our coaches for more personalised support at any time.

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